1. Information We Collect

When you use Bihar Brand, we collect information you provide directly to us, including:

• Name and email address
• Delivery address and phone number
• Order history and preferences
• Payment information is processed securely through trusted third-party payment gateways. We do not store your complete payment details.

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders on Bihar Brand
• Send order confirmations and updates
• Respond to your comments and questions
• Improve our services and user experience
• Prevent fraudulent transactions

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With delivery partners to fulfill your orders
• When required by law or legal process
• To protect our rights and safety

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is fully encrypted to ensure it remains safe and secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your data by contacting us.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

7. Cookies and Tracking

Our app may use local storage to save your preferences and improve your experience. This data is stored locally on your device.

8. Platform Policy & Returns

We prioritize your satisfaction. All products come with a 72-hour replacement guarantee from the time of delivery.

9. Age Restriction

Bihar Brand is intended for users aged 18 years and above. We do not knowingly collect personal information from children under the age of 18.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: vk5185772@gmail.com
• Or through the Help & Support section in the app.